So where do you start?
Creating Presence
First things first. New businesses or even projects looking to promote on social media sites should do the following:
- Create a Facebook page
- Create a Twitter account
- Create a blog (Blogger and Wordpress are great options)
- Create a Google+ account (while this is still growing and nowhere near the number of users as Facebook, Google is still the most searched engine and is a powerful resource)
- LinkedIn profile (create for yourself and link to your business' website)
- Register for Google Analytics (register your website and all social networking profiles) <-- this tracks your hits and traffic
After you setup your business or project's profiles on those social media sites, it's time to add the most important element: content.
The worst thing a company can do is create the profiles in these social networking sites, but then keep those profiles outdated and without solid content. This will get them nowhere.
Content reigns supreme online. Consumers, users and potential customers go online to find what they are looking for in a concise and efficient manner.
Learn to write concisely and directly to capture their attention and encourage them to come back.
Remember to ALWAYS post and tweet relevant information to your cause, business, mission or industry - irrelevant posts and tweets will throw off your main focus. Make sure to always stay on topic!
Frequency
Here is the key to driving up traffic to your website, which is ultimately your goal in social media, along with getting your name out there. Many businesses may not get enough information or content out there, which is why they are not using social media to the fullest capacity.
Here are a few tips on how frequently you should update each profile:
- Twitter: every day, even multiple times
- Facebook page: at least every other day and you can link your tweets and blog posts on here as well
- Blog: create at least one unique post per week, with at least 2-3 hyperlinks within the blog text. This helps give credibility to your posting as well as linking you to other websites. Post this blog on your Facebook and Twitter profiles.
- LinkedIn: at least once a day (you can cheat on this and post on LinkedIn and feed it directly to Twitter and you have a 2-for-1.
Seems easy enough, but don't forget it! Link and embed videos and posts within your other profiles and website. The more you intertwine all your social media sites, the higher your website and profiles will show up on search engines.
Make sure to always post keywords that can help in SEO (search engine optimization).
Think of trying to combine and incorporate all your social media as one large entity. Use them for your business advantage.
Communicate with customers
It's important to engage in social media to create a presence.
With a business plan and/or marketing plan, you may have created a tag line or phrase that represents your company's goals; you can use that tagline as the sub-header in the blog, Twitter description and Facebook page to help communicate quickly, in one or two lines, what you're about and why they should follow or read.
A few more options
In an attempt to make this as easy as possible, I put the most helpful and popular sites, but there are hundreds of social media sites you can use. There is one area I didn't cover that can also be a great asset: micro-websites. Digg and Stumbleupon are the two top sites that can help drive traffic. While it may not be the customers you are looking for, it's important to get out there initially as you funnel down to the customers you do want. There are pros and cons to using both. Here's a great article on weighing which one works for you: Digg vs. Stumbleupon.
If you do choose to use these, Eli Rose Social Media gives great advice and tips on how to do it successfully in their blog.
The last two social sites, I am hooked and obsessed with: Instagram and Pinterest. These are definitely picking up in popularity and usage by consumers. Depending on the business or project you are running, if you can take great photos, upload them in less than 10 seconds on each site and link them to your blog, Facebook and Twitter accounts, this can be a huge asset.
This may seem overwhelming and yes, it does take a lot of time initially, but this may be a great way for you to be on the forefront of networking for your new business and getting connected. On the other hand, there are many companies that can do this for you, but if you can avoid it, try.
There's a great article from Forbes on many of the social networking myths that can end up either wasting time or stressing you out that can be avoided.
Hey Jenelle,
ReplyDeleteThis is great information that I will be applying directly in my current project. While the obvious impact that both Twitter and Facebook have in increasing the awareness towards a new business, you bring up a very solid point regarding the under utilized G+.
With Google (leading search engine) having changed their search algorithms to rank pages based on their social interaction, it only makes sense that G+ members may see an increased advantage to this. With Facebook working with Microsoft (Bing), as time moves forward our social presence will become even more of a factor for business or project success.
An interesting quote from a TechCrunch article tells me all I need to know about who I should take both take advice from both in utilizing social media to it's fullest and what I need to look for in potential business partners in order have the greatest chance at a successful project.
"Comscore, Nielsen, MediaMetrix and Quantcast studies all show women are the driving force of the most important net trend of the decade, the social web. Comscore says women are the majority of users of social networking sites and spend 30% more time on these sites than men; mobile social network usage is 55% female according to Nielsen."
To me these numbers seem to indicate that the best case scenario for a business would be to get my equal and opposite on-board from the start, in order to build a product that is balanced in all aspects so as to appeal to both genders.
Often it is heard "Content is King", but it appears that on the contrary, "Content is Queen". You deftly stated that "Content reigns supreme", putting you another step ahead of the game and firmly in the territory of cutting-edge Social Media advisor.
My current project will require the use of at least a few of the platforms that you mentioned above, my current challenge is to utilize each one to it's strength, without adding too many barriers to entry for any would be content consumer. In a world all to quick to just close a tab and forget about it...it will be all too important for me to walk across that thin and bending beam of engagement. By the sound of it, as you mentioned, the fresh content and platform mix could be a key factor in the success of this project.
Thanks for the great information!
Hi Chris,
DeleteI am so glad this post was useful and informative for you! You nailed it about Google+. We can't avoid the fact that Google is the largest and most widely used search engine that can truly fuel our social sites if used properly.
There's so much to post on this and so little time. Just within this post I had about 5-6 different avenues I could have gone.
I'm going to write a post soon regarding SEO and understanding it's power for promotion. That can mean the difference between a successful business and a non-existent one on the web.
Thanks for the wonderful feedback and comments. I hope you are able to execute this for your upcoming project.
Hi Jenelle,
ReplyDeleteI agree with Chris. This is great information!
As a matter of fact, my friend just started a business and he was asking me about helping him to gain exposure –- he just completed his website. I will definitely tell him about this information and/or send him the link to your blog.
I happened to stumble across this similar article (you may have already come across it, but just in case):
http://jamesdebono.com/social-media-strategies/
I think that the article is related to what you covered in this post.
Needless to say, this was another great post!
Thanks,
RIckie
Hi Rickie,
DeleteThanks for the link to that article. I stumbled upon some other information within it that can be useful for future research.
I hope that your friend will definitely take advantage of the benefits of social media and promotion. There are so many possibilities with technology, it's AMAZING!
Thank you for the feedback and comments. I really appreciate it!
Hey Jenelle,
ReplyDeleteI think this is another fantastic post! I feel like i am really old sometimes when it comes to social networking. Everyone always talks about all these sites and I have no idea what they are. I do use Facebook, but thanks to classes I am taking at Full Sail, I now have a Blogger, Twitter, LinkedIn and have had a Facebook account.
I feel that sometimes all these sites can be confusing and overwhelming. Any tips on how to slowly ease your way into become social media networking friendly? I try to get online as much as possible but is seems a little overwhelming sometimes with working full time and two little ones along with school. What advice can you give me?
I am really glad you posted this because I really think that it applies exactly to the business I am working on starting up and the steps I need to talk to get there!
Thanks so much for the great information!
Erica